Business model
State
 Key partners
 JSC FPC
 | Lines of business | Product range | Promotion | 
| Lines of business | Sales channels | |
| Cost breakdown | Revenue breakdown | |
| Investment expenses | Profit | |
Key value proposition for customers
 Customers
 - Regulation, subsidies, and interest in higher population mobility
- Control of service quality and safety levels to ensure they meet the approved standards
- Enhanced investment appeal of the transport services industry
- Enhanced budgetary efficiency of transport
RZD Holding
JSC RZD
Provider of locomotive and infrastructure services
Roszheldorsnab
Supplier of equipment and materials
Commuter companies
Ticket sales, multimodal transport services
Market
Joint-Stock Company Railwaycar-Building Works Tver (TVZ)
-  Supplier of carriages - Finance market
- Labour market
- Materials and equipment market
- Technology market
- Technical services and maintenance market
 
- Resource suppliers
Value for Passengers
- Safe, accessible and comfortable transportation
- Great travel experience
- Time saving
Value for the state
- Transport mobility of population and efficient use of budget funds
Value for corporate and other customers
- High quality of service at affordable prices within reasonable time
- Passengers
- Corporate
- Other
- Governmental authorities and agencies
- Regulated domestic long-distance passenger services
- Deregulated domestic long-distance passenger services
- International long-distance passenger services
- Long-distance baggage, unaccompanied baggage, and mail transportation
- Other lines of business
Transport services
-  Regional branded trains: - luxury, first-class, compartment, third-class sleeping, multiple unit, open-plan seating carriages
 
-  Standard trains: - luxury, first-class, compartment, third-class sleeping, multiple unit, open-plan seating carriages
 
-  International services: - luxury, RIC, open-plan seating carriages
 
- Tourist trains
Other
- Baggage, unaccompanied baggage, and mail transportation
- Provision of additional services on trains
- Repair and maintenance of clients’ rolling stock
- Other services
- Recognisable RZD brand
- RZD Bonus Loyalty Programme
- Marketing promotions
- Internet presence
- Advertising campaigns
  63.1   thousand employees  
   staff (average headcount) 
   3.0   billion carriage kilometres  
   locomotive and infrastructure services 
   19.6   thousand carriages  
   railcar fleet 
   >300   contractors  
   technical services and maintenance 
   22   depots  
   equipment and materials 
   RUB   19.7   billion worthof loans and credits  
   borrowings 
 Investment expenses
- Acquisition of rolling stock
- Upgrade of rolling stock
- Depot upgrade and safety
- IT programme
- Other
 RUB 
  19.4 
  billion 
  Net profit
 RUB 
  5.3 
  billion 
   For more information on the business model, see the link